User Guide > Getting Help

Getting Help

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Getting Help

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We're here to help.

Of course, we would rather answer questions about how to use FlexPDE than about how to do the mathematical formulation of your problem.

FlexPDE is applicable to a wide range of problems, and we cannot be experts in all of them.

If you have what appears to be a malfunction of FlexPDE, or if it is doing something you don't understand or seems wrong,

Send us an Email describing the problem.
Attach a descriptor file that demonstrates the difficulty, and explain clearly what you think is wrong.
The more concise you can make your question, the more promptly we will be able to answer.
Tell us what version of FlexPDE you are using; your problem may have been solved in a later release.

 

Send your enquiry to support@pdesolutions.com and we will answer as soon as we can, usually within a day or two.